Last Updated: July 2026

At DermFriday, we are committed to protecting your privacy and handling your personal information responsibly, securely, and transparently. This Privacy Choices & Data Rights page explains the privacy choices and data protection rights that may be available to you under applicable law.

DermFriday operates from India and currently serves customers within the United Kingdom. Depending on your location and applicable law, you may have certain rights regarding your personal information, including rights under the UK General Data Protection Regulation (UK GDPR) and other applicable data protection legislation.

Your Privacy Rights

Subject to applicable law, you may have the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate or incomplete personal information.

• Request deletion of your personal information, subject to applicable legal obligations.

• Request restriction of certain processing activities.

• Object to specific types of processing where permitted by law.

• Withdraw consent where processing is based on your consent.

• Request a portable copy of your personal information where applicable.

• Opt out of receiving promotional and marketing communications.

We will review and respond to verified privacy requests in accordance with applicable legal requirements.

How We Use Your Personal Information

We may use personal information to:

• Process and fulfill customer orders.

• Process payments securely.

• Arrange shipping and delivery.

• Provide customer support.

• Respond to inquiries and service requests.

• Send order confirmations and shipping updates.

• Improve our website, products, and customer experience.

• Detect, prevent, and investigate fraud or misuse.

• Maintain website security.

• Comply with applicable legal and regulatory obligations.

• Send promotional communications where permitted by law or where consent has been provided.

Marketing Preferences

You may opt out of promotional marketing communications at any time by:

• Clicking the Unsubscribe link included in our promotional emails; or

• Submitting a privacy request through our Contact Us page or by emailing info@dermfriday.com.

Unsubscribing from promotional communications does not stop essential service-related communications that are necessary to provide services or complete transactions. These may include:

• Order updates

• Payment communications

• Shipping updates

• Customer support communications

• Legal or security notifications

Do Not Sell or Share Personal Information

DermFriday does not sell customers’ personal information.

We also do not share personal information with third parties for monetary consideration or cross-context behavioral advertising.

We may disclose personal information to trusted service providers where necessary to operate our business and provide our services.

If you have questions about how your personal information is used or shared, or if you wish to submit a privacy-related request, you may do so through our Contact Us page or by emailing info@dermfriday.com.

Data Sharing

We may share personal information where necessary with trusted service providers, including:

• Payment processing providers

• Shipping and logistics companies

• Order fulfillment partners

• Website hosting providers

• Cloud infrastructure providers

• IT service providers

• Fraud prevention and security partners

• Customer support platforms

• Professional advisers where legally required

These service providers are permitted to use personal information only as necessary to perform services on our behalf and are expected to maintain appropriate security safeguards.

Cookies and Similar Technologies

DermFriday uses cookies and similar technologies to improve your browsing experience and operate our website effectively.

Cookies may be used to:

• Remember your shopping cart and preferences.

• Keep your account securely signed in.

• Analyze website traffic and performance.

• Improve website functionality.

• Detect fraudulent activity.

• Personalize your browsing experience.

Where required by applicable law, you will be given the option to accept or reject non-essential cookies through our cookie consent banner or cookie preference mechanism.

You may also manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the website.

International Data Transfers

Although DermFriday operates from India and currently serves customers within the United Kingdom, your personal information may be processed in India and may also be transferred to trusted service providers located in other countries where necessary to provide our services.

Where required by applicable law, we implement reasonable safeguards designed to protect personal information during international transfers.

Data Security

We maintain appropriate technical, administrative, and organizational security measures designed to protect personal information against:

• Unauthorized access

• Loss

• Misuse

• Alteration

• Disclosure

• Destruction

Although we strive to protect your personal information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill customer orders.

• Provide customer support.

• Meet contractual obligations.

• Comply with legal, accounting, tax, and regulatory requirements.

• Resolve disputes.

• Enforce our legal agreements.

When personal information is no longer required, it is securely deleted or anonymized where appropriate.

Children’s Privacy

Our website is intended for general audiences and is not directed toward children under the age of 13 or the minimum age required by applicable law.

We do not knowingly collect personal information directly from children.

If you believe that a child has provided personal information to us, please contact us so we can investigate and take appropriate action where required.

Submit a Privacy Request

You may submit a privacy request using our Contact Us page or by emailing info@dermfriday.com with the subject line “Privacy Request.”

To help us process your request efficiently, please include:

• Full Name

• Email Address associated with your order or account

• Order Number (if applicable)

• Type of Privacy Request (Access, Correction, Deletion, Restriction, Data Portability, Withdrawal of Consent, Marketing Opt-Out, or Other)

• A clear description of your request

To submit your request online, please visit our Contact Us page and complete the contact form with the information above.

After we receive your request, we will send you a confirmation of receipt. For security purposes, we may request additional information to verify your identity before processing certain requests. Verified privacy requests will be reviewed and handled in accordance with applicable data protection laws.

Information Submitted Through Privacy Requests

Information you provide through our Contact Us page or by email will be used only to:

• Verify and process your privacy request.

• Communicate with you regarding your request.

• Verify your identity where reasonably necessary.

• Maintain records of privacy requests and responses.

• Comply with applicable legal and regulatory obligations.

We retain information relating to privacy requests only for as long as reasonably necessary to fulfill these purposes and comply with applicable legal requirements.

Request Confirmation and Response

Once your privacy request has been submitted through our Contact Us page or by email, we will make reasonable efforts to:

• Confirm receipt of your request.

• Review the information provided.

• Request additional information where reasonably necessary to verify your identity.

• Assess your request under applicable law.

• Provide a response within the timeframe required by applicable law.

The time required to process a request may vary depending on the nature and complexity of the request and any applicable legal requirements.

Contact Information

Company Name: DermFriday

Address: M/s. International Hub, having registered office at Shop No. 125, Ghanta Ghar, Near Golden Temple, Amritsar, Punjab – 143001.

Email: info@dermfriday.com

Phone: +44 7853 738044

Customer Service Opening Hours:

Monday to Friday: 9:00 AM – 5:00 PM

Saturday and Sunday: Closed

Time Zone: Indian Standard Time (IST)

Response Time: We strive to respond to inquiries within 24 business hours.

Verified privacy requests will be handled in accordance with applicable legal requirements and response timeframes.

Changes to This Page

We may update this Privacy Choices & Data Rights page from time to time to reflect changes to our privacy practices, legal requirements, or website functionality.

Any updates will be posted on this page together with a revised Last Updated date.

If you have questions about this Privacy Choices & Data Rights page or how we handle your personal information, please contact us using the details provided above.