Last Updated: June 2026

At DermFriday, we are committed to protecting your privacy and handling your personal data responsibly and transparently. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (GDPR), and other applicable data protection laws.

Your Privacy Rights

Subject to applicable law, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete personal data
• Request deletion of your personal data, subject to legal obligations
• Object to or restrict certain types of data processing
• Withdraw consent where processing is based on consent
• Request a copy of your personal data in a portable format
• Opt out of marketing communications at any time

How We Use Your Information

We use your personal data to:

• Process and fulfill orders
• Provide customer support
• Communicate order updates and service-related messages
• Improve our website, products, and services
• Prevent fraud and ensure website security
• Send marketing communications (only where permitted or consented)

Marketing Preferences

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly. Once you opt out, we will stop sending you promotional communications, although you may still receive important service-related messages.

Data Sharing

DermFriday does not sell your personal data.

We may share your information only with trusted third-party service providers where necessary to operate our business. These may include:

• Payment processors
• Order fulfillment and shipping partners
• Website hosting and IT service providers
• Fraud prevention and security services
• Customer support tools

All third-party service providers are required to handle your data securely and only for the purposes specified by DermFriday.

Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. While we strive to protect your information, no method of transmission over the internet is completely secure.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

How to Submit a Privacy Request

To exercise any of your privacy rights, please contact us using the details below. To help us process your request, please include:

• Your full name
• The email address associated with your order or account
• A clear description of your request

We may request additional information to verify your identity before processing your request.

Contact Information

• Company Name: DermFriday

• Address: M/s. International Hub, having registered office at Shop No. 125, Ghanta Ghar, Near Golden Temple, Amritsar, Punjab – 143001.

• E-Mail: info@dermfriday.com

• Phone: +44 7853 738044

Customer Service Opening Hours:

• Monday to Friday: 9:00 AM – 5:00 PM

• Saturday and Sunday: Closed

• Time Zone: (IST) Indian Standard Time

🕒 Response Time: We strive to respond to all inquiries within 24 business hours.