Payment Policy

Last Updated: January 10, 2026

At DermFriday, we are committed to providing a secure and transparent checkout experience. This Payment Policy explains the payment methods we accept, how transactions are processed, and how we protect your information.

1. Accepted Payment Methods

DermFriday accepts secure online payments through PayPal.

Customers can pay using major debit and credit cards processed securely via PayPal, including:

  • Visa
  • Mastercard
  • American Express
  • Discover (where supported)

You do not need a PayPal account to complete your purchase. Card payments can be made directly through PayPal’s secure checkout.

All payments must be successfully authorized and completed at checkout before an order is processed or dispatched.

2. Payment Security

Your security is a top priority. DermFriday uses SSL (Secure Sockets Layer) encryption to protect your personal and payment information during transactions.

All payments are processed through secure, PCI-compliant payment providers. DermFriday does not store full debit or credit card details on its servers.

3. Currency

All prices displayed on DermFriday are listed in British Pounds (GBP – £) unless otherwise stated.

If you are purchasing from outside the United Kingdom, your bank or payment provider may apply currency conversion fees or additional charges. DermFriday is not responsible for these external fees.

4. Taxes

Prices displayed on our website include applicable taxes unless stated otherwise at checkout. Any additional charges (if applicable) will be clearly shown during the checkout process.

5. Payment Processing

Payment is charged immediately once an order is placed and confirmed.

If your payment fails or is declined, please:

  • Verify your billing and payment details
  • Try again using the same or another payment method
  • Contact your bank or payment provider if the issue persists

For refund-related information, please refer to our Return & Refund Policy.

6. Order Confirmation

Once your payment is successfully completed, you will receive an order confirmation email at the email address provided during checkout.

7. Contact Information

If you have any questions regarding payments, please contact us:

  • Company Name: DermFriday

  • Address: M/s. International Hub, having registered office at Shop No. 125, Ghanta Ghar, Near Golden Temple, Amritsar, Punjab – 143001.

  • E-Mail: info@dermfriday.com

  • Phone: +44 7853 738044

Customer Service Opening Hours:

  • Monday to Friday: 9:00 AM – 5:00 PM

  • Saturday and Sunday: Closed

  • Time Zone: (IST) Indian Standard Time

🕒 Response Time: We strive to respond to all inquiries within 24 business hours.