Terms & Conditions

Last Updated: January 10, 2026

Welcome to DermFriday. These Terms & Conditions (“Terms”) govern your use of https://dermfriday.com and the purchase of products from our website. By accessing or using this website, you agree to be bound by these Terms.

1. Website Use

By using our website, you agree to:

  • Use the website only for lawful purposes
  • Provide accurate and complete information when placing an order
  • Not interfere with or compromise the security or functionality of the website

2. Product Information

We strive to ensure that all product descriptions, images, and pricing are accurate.

  • Minor variations in packaging, appearance, or labeling may occur
  • Product information is provided for general informational purposes only and does not constitute medical advice
  • For detailed usage and ingredient information, please refer to individual product pages

3. Pricing and Payment

  • All prices are listed in British Pounds (GBP – £) unless otherwise stated
  • Payment must be completed at checkout using secure and approved payment methods
  • We reserve the right to correct pricing errors and cancel orders where a material error has occurred

4. Shipping

  • Orders are typically processed within 1–2 business days
  • We currently ship only within the United Kingdom
  • All orders are fulfilled and dispatched from India
  • Shipping timelines are estimates and may vary due to carrier delays, customs processing, or other external factors

For full details, please refer to our Shipping Policy.

5. Returns and Refunds

  • Returns and refunds are governed by our Return & Refund Policy
  • Due to hygiene and safety reasons, opened or used skincare products are not eligible for return unless defective

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and branding, is the property of DermFriday or its licensors and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Limitation of Liability

To the fullest extent permitted by applicable law, DermFriday shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use of the website
  • Purchase or use of products
  • Delays or interruptions in service

8. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom.

Any disputes arising in connection with these Terms or the use of this website shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Notwithstanding the above, operational activities such as order fulfillment and processing are conducted from India.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will take effect immediately upon posting on this page. Continued use of the website constitutes your acceptance of any revised Terms.

10. Contact Information

If you have any questions about these Terms, please contact us:

  • Company Name: DermFriday

  • Address: M/s. International Hub, having registered office at Shop No. 125, Ghanta Ghar, Near Golden Temple, Amritsar, Punjab – 143001.

  • E-Mail: info@dermfriday.com

  • Phone: +44 7853 738044

Customer Service Opening Hours:

  • Monday to Friday: 9:00 AM – 5:00 PM

  • Saturday and Sunday: Closed

  • Time Zone: (IST) Indian Standard Time

🕒 Response Time: We strive to respond to all inquiries within 24 business hours.