Terms & Conditions

Welcome to DermFriday. These Terms & Conditions (“Terms”) govern your use of https://dermfriday.com and the purchase of products from our website. By accessing or using this website, you agree to be bound by these Terms.

1. Website Use

By using our website, you agree to:

  • Use the website only for lawful purposes

  • Provide accurate and complete information when placing an order

  • Not interfere with or compromise the security or functionality of the website

2. Product Information

We strive to display accurate product descriptions, images, and pricing.
Minor variations in packaging, appearance, or labeling may occur. Product information is provided for general purposes and does not constitute medical advice. For details on individual products, please refer to our product pages.

3. Pricing and Payment

  • All prices are listed in British Pounds (GBP – £) unless otherwise stated

  • Payment must be completed at checkout using the available secure payment methods

  • DermFriday reserves the right to correct pricing errors and cancel orders if a material error is identified

4. Shipping

  • Orders are generally processed within 1–2 business days

  • Shipping timelines are estimates and may vary due to carrier delays, customs, or other external factors

  • For full details, see our Shipping Policy

5. Returns and Refunds

  • Returns and refunds are subject to our Return & Refund Policy

  • Due to hygiene and safety reasons, opened or used skincare products are not eligible for return unless defective

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and branding, is the property of DermFriday or its licensors. Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, DermFriday shall not be liable for any indirect, incidental, or consequential damages arising from the use of the website or products.

8. Governing Law

These Terms are governed by the laws of India. Any disputes arising under these Terms are subject to the exclusive jurisdiction of the courts in Chandigarh, India, which aligns with our registered business address.

9. Changes to Terms

DermFriday reserves the right to modify these Terms at any time. Changes take effect immediately upon posting. Continued use of the website constitutes acceptance of the updated Terms.

10. Contact Information

If you have any questions about these Terms, please contact us:

  • Company Name: DermFriday

  • Address: M/s. International Hub, having registered office at Shop No. 125, Ghanta Ghar, Near Golden Temple, Amritsar, Punjab – 143001.

  • E-Mail: info@dermfriday.com

  • Phone: +44 7853 738044

Customer Service Opening Hours:

  • Monday to Friday: 9:00 AM – 5:00 PM

  • Saturday and Sunday: Closed

  • Time Zone: (IST) Indian Standard Time

🕒 Response Time: We strive to respond to all inquiries within 24 business hours.