Payment Policy

At DermFriday, we are committed to providing a secure and transparent checkout experience. This Payment Policy explains the payment methods we accept, how transactions are processed, and how we protect customer information.

1. Accepted Payment Methods

To ensure convenience and security, DermFriday accepts the following payment methods:

  • PayPal

  • Credit and Debit Cards (Visa, Mastercard, American Express, and Discover) through secure checkout.

All payments must be successfully authorized and completed at the time of checkout before an order can be processed or dispatched.

2. Payment Security

Your security is a priority for us. DermFriday uses SSL (Secure Sockets Layer) encryption to protect customer data during transactions.

All payments are processed through secure, PCI-compliant payment providers. DermFriday does not store full debit or credit card information on its servers.

3. Currency

All prices displayed on DermFriday are listed in British Pounds (GBP – £) unless otherwise stated.

If you are purchasing from outside the United Kingdom, your bank or payment provider may apply currency conversion fees or additional charges. DermFriday is not responsible for these external fees.

4. Taxes

Prices displayed on our website include applicable taxes unless stated otherwise at checkout. Any applicable charges will be clearly shown during the checkout process.

5. Payment Processing

Payment is charged immediately once an order is placed and confirmed.

If a payment fails or is declined, please:

  • Verify your billing and payment details

  • Try again using the same or another available payment method

  • Contact your bank or payment provider if the issue persists

For refund information, please refer to our Return & Refund Policy.

6. Order Confirmation

Once your payment is successfully completed, you will receive an order confirmation email at the email address provided during checkout.

7. Contact Information

If you have any questions regarding payments, please contact us.

  • Company Name: DermFriday

  • Address: M/s. International Hub, having registered office at Shop No. 125, Ghanta Ghar, Near Golden Temple, Amritsar, Punjab – 143001.

  • E-Mail: info@dermfriday.com

  • Phone: +44 7853 738044

Customer Service Opening Hours:

  • Monday to Friday: 9:00 AM – 5:00 PM

  • Saturday and Sunday: Closed

  • Time Zone: (IST) Indian Standard Time

🕒 Response Time: We strive to respond to all inquiries within 24 business hours.